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Hotel Check-in 12:00 · Check-out 12:00

Hotel Italia

Stay at Hotel Italia in Cuernavaca Centro. Enjoy an outdoor pool, free Wi-Fi, restaurant, bar, and easy access to Diego Rivera murals and public gardens.

Matamoros 17, Cuernavaca Centro, Centro, 62000 Cuernavaca, Mor., Mexico View on map
8/10
Very Good Based on 544 recent guest reviews
Free Wi-Fi Free parking Outdoor pool Air-conditioned Pet-friendly
What recent guests emphasize

Comfortable stay with attentive service in a central location

Visitors highlight the hotel’s friendly staff, good cleanliness, and convenient facilities like an outdoor pool and restaurant. Some guests note minor upkeep issues and recommend improvements in air conditioning. Ideal for exploring nearby cultural attractions and enjoying a relaxed, family-friendly atmosphere.

Guests often praise

  • Friendly and attentive staff providing good service
  • Clean and comfortable rooms with necessary amenities
  • Convenient location near cultural sites and public gardens
  • Outdoor pool available for family and couple enjoyment
  • Affordable pricing with good value for money

Worth knowing

  • Some rooms have ventilators instead of air conditioning, which may be less effective during warm weather
  • Maintenance could be improved in certain areas of the hotel
  • Location may be less visible or hard to find at first glance
  • No fitness center or business facilities on site
  • Small outdoor pool suitable for casual use, not extensive swimming

Best for

  • Families and couples seeking a quiet, relaxed environment
  • Travelers interested in nearby museums, gardens, and cultural attractions
  • Guests desiring affordable accommodation with basic comforts
  • Visitors valuing friendly, personalized service over luxury amenities
  • Those who appreciate a central location with parking and dining options
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About this property

Welcome to Hotel Italia

Hotel Italia is a streamlined four-star hotel located in Cuernavaca Centro, offering practical amenities such as an outdoor pool, free parking, and a restaurant on site. Guests can enjoy free Wi-Fi, air-conditioned rooms, and services accommodating families and pets, while check-in and check-out are both at noon. The property maintains a smoke-free environment and provides room service along with a kid-friendly atmosphere, although it does not include a business center or fitness facilities.

Situated in a central area known for cultural highlights like Diego Rivera murals in Palacio de Cortés and the Jardín Borda public gardens, the hotel is well placed for visitors interested in exploring the arts and history of the region. Nearby attractions include the Museo Regional de los Pueblos de Morelos, Borda Garden, and the Robert Brady Museum, all within easy reach and highly rated by travelers.

Guest reviews reflect a generally positive experience, highlighting the hotel's cleanliness, comfortable rooms with cable TV, and the attentive service from staff. Some note the small size of the pool and mention needed updates to ventilation systems, indicating a property suitable for brief stays or travelers prioritizing location and affordability over luxury. The hotel has a friendly, family-oriented vibe rather than a high-end resort feel.

For accessibility, the hotel is approximately a one-and-a-half-hour drive from Mexico City International Airport Benito Juárez and is close to a number of other well-reviewed hotels, making it a practical choice for visitors looking to stay in a lively part of Cuernavaca.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Free parking
Outdoor pool
Air-conditioned
Pet-friendly
Room service
Kid-friendly
Restaurant
Bar
Smoke-free

Not available at this property

Business center
Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

PA(
Pineda Art (PinedaArt) Mar 30, 2026
10

Exelente lugar muy familiar no es hotel de paso. Tiene buena atención

DF
David Fernandez Mar 29, 2026
10

Es mi segunda visita y me encanta este hotel ya que cuenta incluso asta con alberca para disfrutar en pareja o familia se los recomiendo tiene aire acondicionado servicio de restauran me encantó este lugar

JO
jonathan o Mar 23, 2026
8.0

Falta algo de mantenimiento pero está bien para una ida rápida y vuelta

BF
Beto FFernández Mar 08, 2026
8.0

Exelente ubicación, exelente servicio, limpio, comodo

R
Rhiannon Feb 28, 2026
10

Ubicado cerca del centro, nos tocó una habitación sencilla pero con todos los servicios y con mucha intimidad. Servicio de TV con cable, el baño muy lindo, ventilador y demás cosas que te ayudan siempre en tu estancia. El personal muy amable y el precio de la habitación para dos personas es que además de accesible, vale mucho la pena.

MW
Marius Wallace Feb 03, 2026
8.0

Llegué por casualidad pues pese a tener rótulos de hotel; no está muy visible. Me atendieron muy amables y me ofrecieron hospedarme y debo aclarar que no fue el lugar lo que hizo me hospedase, mas sí lo hizo su amabilidad y presteza en el servicio. No tiene nada de especial el lugar salvo su higiene, la disposición de las habitaciones que hacen parecer al lugar, un hotel empresarial o familiar, un pasillo que lleva a un subnivel y a más habitaciones, hay palmas y plantas en el camino y se encuentra techado. Tiene el lugar una pequeña alberca no climatizada con agua prístina, pese a que ha caído ceniza; con un lindo jardín. Espero mejoren, en verdad tiene potencial. También espero pongan atención a sus plantas pues les pedí les pusieran agua que la necesitaban con urgencia y mientras estuve hospedado no sucedió, tuve que hacerlo yo con una botella de refresco.

AF
America Fernández Jan 15, 2026
8.0

Solo nos hospedamos una noche, pero hay buena relación precio-calidad. No tuvimos que reservar (supongo que depende de la temporada), y al llegar nos dieron la habitación, con dos toallas y controles para la TV, la cual tenia cable. El cuarto para dos, es ameno, limpio, y cómodo, el único problema era el ventilador, no enfriaba lo suficiente y sentíamos más calor adentro qué afuera, pero no era insoportable en realidad. Me gustó que dentro del hotel había una máquina expendedora de alimentos, bebidas y otros artículos. La alberca parecía un poco sucia, pero nada desagradable considerando el precio. Como sugerencia, nos hubiera gustado que el espacio del bar fuera abierto, para pasar un mejor rato. Cuenta con Internet y funcionaba bastante bien desde cualquier espacio. Esta a dos cuadras de la plaza, te puedes mover fácilmente y además cuenta con estacionamiento. Perfecto para pasar un fin y descansar.

MP
MR_K0R3L POLO Jan 06, 2026
10

Un hotel muy cómodo, con tv de cable y agua caliente. La alberca es algo pequeña pero sirve, un poco alejado del centro pero realmente es una muy buena opción, les urge cambiar de ventilador por aire acondicionado. De mi demás por el precio es una exelente opción por lo que se paga ....

Location & neighborhood

Where you'll find Hotel Italia

Cuernavaca, Morelos, Mexico

Central area with Diego Rivera murals in Palacio de Cortés, plus public gardens like Jardín Borda.

  • Cuernavaca Central Bus Station 5 min Walk
  • Mexico City International Airport Benito Juárez 1 hr 35 Car · 6 hr 45 Transit
  • Felipe Ángeles International Airport 2 hr 42 Car · 8 hr 6 Transit
  • Lic. Adolfo López Mateos International Airport 1 hr 58 Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Morelos. Distances are rough real-world times, not straight-line.

Museo Regional de los Pueblos de Morelos 4,530 reviews

Museo Regional de los Pueblos de Morelos

Francisco Leyva 100, Cuernavaca Centro, Centro, 62000 Cuernavaca, Mor., Mexico

4.4 · Museum
Borda Garden 1 reviews

Borda Garden

Av. Morelos 271, Cuernavaca Centro, Centro, 62000 Cuernavaca, Mor., Mexico

4.5 · Garden
Robert Brady Museum 1,541 reviews

Robert Brady Museum

Netzahualcoyotl 4, Cuernavaca Centro, Centro, 62000 Cuernavaca, Mor., Mexico

4.7 · Museum
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